Order Cancellation Policy

Jumbodealglobal.com is an independent online marketplace where independent buyers and sellers transact with each other. Policies instituted to help users resolve genuine claims arising from transactions they have with other users on the site. All cancellations are subject to jumbodealglobal.com website Terms & Conditions listed here. These terms and conditions might not be applicable on certain occasions (such as exclusive sale, season end sale, year-end sale, festival sale etc.) and will be as such indicated on the website. All status communication between jumbodealglobal.com and Users will be on email (email ID used to registered on website) or phone number (user phone number as registered on website).

Cancellation by jumbodealglobal.com and/or seller:

 There may be certain orders that jumbodealglobal.com is unable to accept and must cancel. Seller can, at its sole discretion, refuse or cancel an order for any reason prior to dispatch. Certain situations that may result in an order being cancelled include (this is an indicative list only) the product or quantities ordered by You not being available with the Seller, non-availability of the website service, pricing information inaccuracies or errors, or problems identified by Seller. Seller may also require additional verification or information before accepting any order. Jumbodealglobal.com will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after you have been charged by website or its Seller, the said amount will be refunded by as per timelines given below. In case of cancellation of order by Seller the Promo Code, Coupon or Voucher used for the said order shall be reactivated based on jumbodealglobal.com’s discretion.

Cancellation by buyer:

User can cancel the order before end of day on which they have placed the order i.e. up to 11:59:59 pm on same day as that of order by sending an email to care@jumbodealglobal.com from User’s registered email address mentioning order number (available on order confirmation email sent to user) and a request for cancellation. In case of user requests for order cancellations beyond this time, jumbodealglobal.com and/or Seller reserves the right to accept or reject requests for order cancellation for any reason whatsoever. Once jumbodealglobal.com accepts the user cancellation, it will inform the Seller of the same within 1 business day. Seller will then refund the purchase amount to you as per timelines given below. Jumbodealglobal.com will not be able to cancel orders that have already been dispatched by Seller. Jumbodealglobal.com has the full right to decide whether an order has been dispatched by Seller or not. You agree not to dispute the decision made by jumbodealglobal.com and accept jumbodealglobal.com’s decision regarding cancellation.

Credit for cancelled products will be issued within 10 business days* of cancelled product using the same form of payment originally used for the order (except where other arrangements have been made, as in the case of gift orders). At this time we are unable to accommodate exchanges.

*These timelines are indicative

Note: - refund method may be vary and jumbodealglobal.com can refund money using any convenient payment options mentioned above